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background
  Genie Customer Management Services Pvt. Ltd. was incorporated in the year 1999. Genie was set up by a group of professionals who also happen to be first generation entrepreneurs. We began our operations with GE Countrywide and are associated with them till date. Over the years we have been associated with some of the leading Organizations in the country.
Exposure to various companies and processes has helped us gain critical experience in executing outsourced processes. Our firm belief in executing a process on clearly defined, documented and monitored paths has helped us to always meet and exceed SLA’s expected by our clients. Creating a transparent work culture and evaluations based on predetermined performance parameters has helped us bring out the best in our employees. Focusing on identifying and grooming talent has helped us add value to our employees, which in turn has helped improve efficiencies.

We look for long-term relationships and believe in putting in our best efforts in any operation we undertake.

 

 

 

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