Genie Customer Management Services Pvt. Ltd. was
incorporated in the year 1999. Genie was set up
by a group of professionals who also happen to be
first generation entrepreneurs. We began our operations
with GE Countrywide and are associated with them
till date. Over the years we have been associated
with some of the leading Organizations in the country.
Exposure to various companies and processes has
helped us gain critical experience in executing
outsourced processes. Our firm belief in executing
a process on clearly defined, documented and monitored
paths has helped us to always meet and exceed SLA’s
expected by our clients. Creating a transparent
work culture and evaluations based on predetermined
performance parameters has helped us bring out the
best in our employees. Focusing on identifying and
grooming talent has helped us add value to our employees,
which in turn has helped improve efficiencies.
We look for long-term relationships and believe
in putting in our best efforts in any operation
we undertake.
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